Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at ma5751977@gmail.com. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at ma5751977@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at ma5751977@gmail.com.
Refund Policy
Last Updated: 20/9/26
Thank you for purchasing our 30-Day Weight Loss Program.
1. Digital Product – No Refunds
Because this is a digital product that can be accessed or downloaded immediately after purchase, all purchases are final and non-refundable once the product has been delivered or access has been provided.
2. Duplicate Payment
If you have accidentally made the same purchase more than once, please contact us. After verification, we may issue a refund for the duplicate transaction.
3. Technical Problems
If you have paid successfully but are unable to access or receive the program due to a technical issue on our side, please contact us at [your email address]. We will make reasonable efforts to resolve the issue or provide access to the purchased product.
4. Incorrect Purchase
Please review the product description and contents before purchasing. Refunds will generally not be provided because you changed your mind, purchased the product accidentally, or decided that the program was not suitable for you.
5. Results Disclaimer
Weight-loss results vary between individuals. We do not guarantee a specific amount of weight loss or any particular result. Failure to achieve a desired weight-loss result is therefore not a basis for a refund.
6. How to Contact Us
For payment or access-related issues, contact:
Email: akram4941@gmail.com
Please include your order/payment details so that we can locate your purchase and assist you.
7. Policy Changes
We reserve the right to update this Refund Policy when necessary. The latest version will be published on this page.